About Us

iSurf Global is a leading global technology, consulting and outsourcing service provider company specializing in customer engagement and improving business performance for some of the best brands We offers an extensive range of business solutions to clients with highly-trained staff, state-of-the-art technology and trusted cost-cutting methods.

Based out of the Nigeria with its headquarters in Lagos, we have a dedicated workforce comprising native speakers (English, Yoruba, Igbo and Hausa) who can decode the needs of customers effectively and provide quick resolutions to their problems. iSurf Global manages a wide range of Outsourcing functions, including Customer Support, HR Outsourcing, RPO- Recruitment process outsourcing, Payroll Processing .

As your trusted partner our goal is to create inspired customer experiences through our services to you and your customers.

We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our clients. We develop all our processes keeping in mind the core needs and expectations of our clients to ensure the reduction of costs, increased revenues, optimization of workflow and reliable infrastructure.

As our client, you can look forward to a proactive and innovative BPO partner in iSurf Global, where exceptional customer service, innovation and continuous improvement are entrenched philosophies.

Now more than ever, businesses face the pressures of shrinking budgets and increasing demands. More importance has to be placed and money spent on marketing efforts to keep things afloat. With competition rising, businesses also need to focus on what will keep the customer satisfied. iSurf Global understand this and can help you balance all these demands.

Our Mission

iSurf Global is passionate about delivering service excellence and great customer experience. We create innovative solutions, which deliver compelling outsourcing services, creating value for shareholders, clients and employees, whilst maintaining a broad commitment to the environment and society.

  • To offer the most comprehensive and highest quality data Customer experience.
  • We create innovative solutions, which deliver compelling outsourcing services.

The success level of our service delivery has been 99.95%.

Our Vision

Obsessed by Commitment, grown by performance and now aiming to be Global Leader

A Wish! A Hope! A Dream! This is where all good things start. Hence, the start of Isurf Global a small group of young and enthusiastic professionals with a strong desire to stand apart and to earn recognition for positive and creative work. .

No. Of Systems

Increase upto 40 Systems

No. Of Operators

No. Of Shifts

Our Commitment to Excellence in BPO Services

We Provide Products and Services that can be purchased by individuals and other companies. Businesses range in size from small to large and operate in many different industries.

Timely delivery

Timely delivery is a condition precedent to acceptance of Shares for purchase pursuant to the Offer and to payment of the purchase amount.

End-to-End Business Solutions

We specialize in delivering top-tier BPO solutions, offering a wide range of services tailored to meet the needs of businesses across industries.

Complete consultancy for database creation

A database consultant is a skilled computer professional responsible for maintaining computer database management and information systems.

Excellent customer care/support

Our customer support teams provide 24/7 assistance, ensuring a seamless experience through professional, responsive, and knowledgeable service.

We try to achieve this through

you might find that although you're doing all of the heavy lifting, there is satisfaction in a job well done.

Understanding the requirements

At the very outset we try to understand the client’s requirements completely and start working towards fulfilling them.

Work / Testing

Before we begin full production for a project, we undertake tests to ensure that the final results will be exactly what the customer wants.

Training

We constantly provide training to our employees with a view to achieving high accuracy.